We ship within Canada and the US. For estimated shipping charges, the shipping calculator in your shopping cart will allow you to see the real-time costs of your shipping options.
Please note that our products ship from Canada so for any US shipments there may be local taxes and duties collected upon delivery that are the buyer’s responsibility.
Once you place your order, you can choose the shipping option that works for you. We offer reliable shipping options via Canada Post. In certain cases, we may decide to switch your shipping service from Canada Post to a courier such as UPS or Purolator. This will be at no extra cost to you.
We carefully prepare your package for safe shipping and endeavour to get your order on it's way as quickly as possible, and so it will usually ship within 2 business days (usually sooner). If for any reason we are delayed, we will let you know. After you place your order, you will receive an order confirmation and invoice. Once your order is shipped, you will receive an email that will provide you with tracking information.
Shipping time depends on where you live and the type of shipping chosen. Usually between 3 and 5 business days. However, we have noticed that the couriers and Canada Post are taking longer than usual to deliver packages due to the ongoing Covid-19 situation. If you need your purchase by a specific date, please contact us at firstname.lastname@example.org
Sorry, we cannot ship to PO boxes, APO or FPO addresses.
Here is a link for more information about our Covid-19 policies and impact.